Auto-Owners Insurance is 100% committed to the
Independent Agency system, and therefore Auto-Owners operates exclusively through independent insurance agencies. For this reason, and for your protection, we do not accept any requests for policy changes nor provide any personal information through the Internet E-mail system.
We urge you to contact your agent directly first for billing questions or to make any policy changes.
Contact us by e-mail
If you know the name of the Auto-Owners Insurance associate whom you would like to contact, you can e-mail them directly through your internet service provider's e-mail system. Please use the following format when mailing an associate:
lastname.firstname@aoins.com.
To ensure that your message is directed to the appropriate associate(s), please identify the nature of your message or inquiry:
Contact us directly
Phone: (517) 323-1200
Fax: (517) 323-8796
Hours: 8:00 a.m. to 4:30 p.m. | Monday through Friday | Eastern Time