Reporting After-Hours Auto Insurance Claims
If something occurs after normal business hours and your agent is not available, Auto-Owners Insurance is here to help. We recommend reporting an accident as soon as possible following the incident.
The "No Problem"® claim service offered by Auto-Owners Insurance takes the stress out of filing car insurance claims. We have been continually rated among the best in the industry for auto claims service, which is why J.D. Power and Associates has ranked us "Highest in Customer Satisfaction with the Auto Insurance Claims Experience, Four Years in a Row.“
If an accident occurs, make initial contact with your local independent agent representing Auto-Owners Insurance and your insurance agent will relay the claim information to us, making the process easy. From there, our friendly and knowledgeable claims specialists will handle your car insurance claim to conclusion.
If you are unable to reach your local car insurance agent after regular business hours, Auto-Owners provides after-hours phone service from 4:30 P.M. through 8:00 A.M. Eastern Time, Monday through Friday, and 24 hours a day on Saturday, Sunday and all holidays. You can reach this service by calling toll-free 1-888-ClaimAO (1-888-252-4626). Our 24-hour claims service means we’ll be there when you need us. This service is included with all of our car insurance policies.
With more than 6,300 independent insurance agencies located throughout 26 states, Auto-Owners is ready to serve you with reliable claims service from trained specialists. By utilizing the after-hours auto insurance claims process at Auto-Owners, rest assured that you are never alone. Find your local independent agency today.