Accessibility
Web Accessibility Statement
November 1st, 2022
Commitment to Accessibility
Auto-Owners Insurance Company is committed to ensuring the accessibility of our websites, mobile applications, and other digital assets to all customers and visitors of all abilities. In our efforts to ensure accessibility, Auto-Owners utilizes the Worldwide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 as a guide in the development and improvement of our websites. To ensure accessibility over time, we review our website regularly to ensure compliance with the most current version of the WCAG, and we test it periodically using automated tools and assistive technology.
In addition to regularly reviewing and testing our website, we have included accessibility features on our website, including but not limited to: navigability without use of a keyboard, text alternatives for non-text content, and color contrast adjustments for web pages.
Reasonable Accommodations
Individuals who need a reasonable accommodation to access Auto-Owners' products and services can make a request via email to webaccessibility@aoins.com or by calling (888) 616-7208 ext. 59327. Be sure to include contact information such as an email address or telephone number where you can be reached. Depending on the request, Auto-Owners may need sufficient notice to provide a reasonable accommodation.
Third-Party Websites
This policy applies only to web content developed and provided by Auto-Owners developers. Auto-Owners' website may contain links to websites hosted by third parties. Auto-Owners cannot make claims regarding the accessibility of third-party websites and is not able to make accommodations on such websites.
Contact Us
We are constantly working to ensure that our products and services are accessible to users of all abilities. If you have a suggestion, question, or concern about accessibility of our website, please contact us at webaccessibility@aoins.com or (888) 616-7208 ext. 59327. Please provide specific details about the accessibility issue, including the web address that is the subject of your feedback.