Claims

Your independent agent can assist you with everything billing, claim, or policy related.

Contact Your Agent

General Claims Billing Become an A-O Agency

Trying to make a claim?

During business hours, all claims should be handled by your local, independent Auto-Owners agent.

Phone

Emergency Claim

1-888-252-4626

Please contact your agent to file a claim during regular business hours.

Roadside Assistance

1-888-TOW-AOIC (1-888-869-2642)

Available 24 hours a day, 7 days a week

A-O Injury Hotline

1-844-334-6475

For Workers Compensation policyholders, a 24/7 triage service for workplace injuries.

Hours

Monday - Friday

7:30am - 9:30pm EST

Saturday - Sunday

8:00am - 6:30pm EST

Glass Claim

1-888-295-2590

Service from Quest Claims

1-800-264-4143

Service from LYNX

1-877-492-7768

Repairs in Arizona, Florida, Ohio, or Minnesota - Safelite Solutions

Billing Inquiry for Medical Providers

1-844-679-8091

Please choose the subject of your inquiry below

Name

Address

City

State

Zip Code

Policy Number

Email Address

Phone Number

Message

Do you currently own an agency?

Where is your primary office located?

Agency Name

Contact Name

Contact Email Address

Contact Phone Number

Business Address

City

State

Zip Code

Agency Website

How many years has your agency been in business?

What is your current total written premium?

What are the current top three P&C Companies in your agency (by written premium)?

What is your personal and commercial mix percentage?

What is your non-standard business percentage?

Why is your agency pursuing another carrier contract?

Auto-Owners does NOT accept payment information via email. If you would like to make a payment, log in to Customer Center or call Auto-Owners at 1-800-288-8740.