Contact Us

your independent agent can assist you with everything billing, claim, or policy related.

Trying to make a claim?
During business hours, all claims should be handled by your local, independent Auto-Owners agent.

Phone

Emergency Claim

1-888-252-4626
Please contact your agent to file a claim during regular business hours.

Roadside Assistance

1-888-TOW-AOIC (1-888-869-2642)
Available 24 hours a day, 7 days a week

A-O Injury Hotline

1-844-334-6475
For Workers Compensation policyholders, a 24/7 triage service for workplace injuries.

Hours

Monday - Friday
7:30am - 9:30pm ET
Saturday - Sunday
8:00am - 6:30pm ET

Glass Claim

1-877-492-7768
Service from Safelite Solutions
or
1-888-295-2590
Service from Quest Claims
1-877-492-7768
Repairs in Arizona, Florida, Ohio, Minnesota, Georgia, Kentucky, and South Carolina - Safelite Solutions

Billing Inquiry for Medical Providers

1-877-876-5621

Email