Workers Compensation Claims
Always call 911 first for any potentially life-threatening situations. If no emergency is present, follow the steps below:
A-O Injury Hotline
We know that even the safest workplace environment, accidents can occur. The A-O Injury Hotline will provide immediate access to medical professionals to assist with triage advice and recommendations.
The A-O Injury Hotline is available 24 hours a day by calling 1-844-334-6475.
PLEASE NOTE: This service is designed to help employees when they are injured at work. If further treatment is recommended, a claim will be initiated on the policyholder's behalf.
Reporting a Claim
If your business is faced with a workplace injury, our main goal is to get you up and running again at full capacity as soon as possible.
To report a claim, contact your local independent Auto-Owners agent as soon as possible.
If you’re unable to reach your agent after normal business hours, we provide an after-hours claim reporting phone service for claim emergencies. The service is available on weekdays from 5 p.m. to 8 a.m. and 24 hours a day on weekends and holidays by calling 1-888-252-4626.