Report a Claim
Report your claim to your independent agent.
To report a claim, simply call your local, independent Auto-Owners agent, someone you know and trust. If you need to report a glass claim, you can also file it online.
“No Problem”® Claim Service
When insured by Auto-Owners, you do not have to worry about reporting a claim to someone who doesn't care. To report a claim, all you do is call your local independent Auto-Owners agent, someone you know and trust. While many other companies have been centralizing their claim operations, we have been opening more local claim branches. With over 100 claim offices in 26 states, we believe our claim branches should be as close as possible to our policyholders and your independent agents.
Frequently Asked Questions
How do I submit a claim?
Contact your independent agent first. If your agent is unavailable, call 1-888-252-4626.
For flood claims, if your independent agent is unavailable, you can submit your claim online at auto-owners.managemyfloodpolicy.com or by phone at 1-800-233-1131.
Who is my agent?
If you have an online access account, you can view your agent’s contact information. Once you are signed in, click My Profile and select Contact Us. If you do not have an online access account, visit the Agency Locator to find your agent’s contact information.
What is the status of my claim?
If you have an online access account, click the Claims tab to view the status of your claim. If you do not have an online access account, contact your agent.
Who is my claims adjuster?
If a claims adjuster has been assigned to your claim, their name will be listed in your online access account. Sign in to your online access account and click the Claims tab. Then, select View Claim. If you do not have an online access account, contact your agent for information about your claims adjuster.