In response to recent severe weather in Tennessee, we are placing a moratorium on the cancellation of policies for nonpayment of premium in Sevier County.
The moratorium will apply to policyholders directly affected by the wildfires. It will apply retroactively to March 30, 2022 and remain in effect through May 29, 2022, unless extended by the state. The moratorium applies to Property/Casualty, Life, Disability Income and Long Term Care policies. It does not apply to Flood policies.
The moratorium is not a waiver; it is only an extension of the grace period in which to pay the premium.
Property & Casualty
Our billing representatives are willing to discuss options to assist you such as: defer the minimum amount due, change your due date, change your payment plan or offer a payment extension. They can be reached Monday-Friday from 8:00 a.m.-6:00 p.m. EST by calling 1-800-288-8740.
Life & Disability Income
Our Life & Health billing representatives have similar options to our Property & Casualty billing representatives. For assistance with a life or disability income policy, you can contact a Life & Health billing representative Monday-Friday from 8:00 a.m.-4:30 p.m. EST by calling 1-800-346-0346, ext. 51860.
Our dedicated team of associates and agencies are committed to serving your insurance needs.