Special Message - Tennessee Tornadoes

In response to recent tornadoes and severe weather in Tennessee, we are placing a moratorium on the cancellation of policies for nonpayment of premium in Cheatham, Davidson, Dickson, Gibson, Montgomery, Robertson, Stewart, Sumner, Trousdale, Weakley, and Wilson counties.

The moratorium will apply to policyholders directly affected by the tornadoes and severe weather.  It will apply retroactively to December 9, 2023 and remain in effect through February 7, 2024, unless extended in whole or in part. The moratorium applies to Property/Casualty, Life, Disability Income and Long Term Care policies.  It does not apply to Flood policies. 

The moratorium is not a waiver; it is only an extension of the grace period in which to pay the premium.

Property & Casualty

Our billing representatives are willing to discuss options to assist you such as: defer the minimum amount due, change your due date, change your payment plan or offer a payment extension. They can be reached Monday-Friday from 8:00am-6:00pm EST by calling 1-800-288-8740.

Life, Disability Income, & Long Term Care

Our Life & Health billing representatives have similar options to our Property & Casualty billing representatives. For assistance with a life, disability income or long term care policy, you can contact a Life & Health billing representative Monday-Friday from 8:00am-4:30pm EST by calling 1-800-346-0346 ext. 51860

Our dedicated team of associates and agencies are committed to serving your insurance needs.