TN Storms
In response to recent severe weather and flooding in Tennessee, we are placing a moratorium on the cancellation of policies for nonpayment of premium in Carter, Cocke, Grainger, Greene, Hamblen, Hawkins, Johnson, Sevier, Unicoi, and Washington counties.
The moratorium will apply to policyholders directly affected by the severe weather and flooding. It will apply retroactively to September 26, 2024 and remain in effect through November 26, 2024, unless extended in whole or in part. The moratorium applies to Property/Casualty, Life, Disability Income and Long Term Care policies. It does not apply to Flood policies.
The moratorium is not a waiver; it is only an extension of the grace period in which to pay the premium.
Property & Casualty
Our billing representatives are willing to discuss options to assist you such as: defer the minimum amount due, change your due date, change your payment plan or offer a payment extension. They can be reached Monday-Friday from 8:00am-6:00pm EST by calling 1-800-288-8740.
Life, Disability Income, & Long Term Care
Our Life & Health billing representatives have similar options to our Property & Casualty billing representatives. For assistance with a life, disability income or long term care policy, you can contact a Life & Health billing representative Monday-Friday from 8:00am-4:30pm EST by calling 1-800-346-0346 ext. 51860.
Our dedicated team of associates and agencies are committed to serving your insurance needs.