Auto-Owners Summit

Join us for the Auto-Owners Summit this September. We are happy to announce that we will be offering two weeks this year!

We have an exciting week planned for you. From high-energy presentations to evening entertainment and prize giveaways, the Auto-Owners Summit will remind you of all the reasons you love working with us.

We look forward to seeing you Sept. 16 – 19 or Sept. 23 – 26! Registration opens May 31.

⚓ Anchor: Agenda


  • 7:30 a.m. - 9:00 a.m. Registration/breakfast buffet
  • 8:00 a.m. - 9:00 a.m.  Logo shop open
  • 9:00 a.m. - 9:30 a.m. Opening comments
  • 9:30 a.m. - 11:00 a.m. Guest Speaker: Harriet Turk
  • 11:00 a.m. - 1:00 p.m. Lunch/Exhibitors' Hall
  • 11:00 a.m. - 1:00 p.m. Logo shop open
  • 1:00 p.m. - 3:45 p.m. Breakout sessions (personal lines) or round tables (commercial lines)
  • 4:00 p.m. - 5:00 p.m. Optional Activity: Wine/Cheese
  • 5:30 p.m. - 6:00 p.m. Cocktail Reception
  • 6:00 p.m. - 9:00 p.m. Dinner and entertainment
  • 9:00 p.m. - 12:00 a.m. Karaoke


  • 7:30 a.m. - 8:45 a.m. Breakfast
  • 7:30 a.m. - 9:00 a.m. Logo shop open
  • 9:00 a.m. - 9:05 a.m. Opening comments
  • 9:05 a.m. - 11:20 a.m. Guest Speaker: Kelly Donahue-Piro
  • 11:20 a.m.  - 11:30 a.m. Group photo
  • 11:30 a.m. - 1:00 p.m. Lunch/Small Business Shopping
  • 11:15 a.m. - 1:00 p.m. Logo shop open
  • 1:00 p.m. - 3:45 p.m. Breakout sessions (commercial lines) or round tables (personal lines)
  • 4:00 p.m. - 5:00 p.m. Optional activities: cookie decorating
  • 4:00 p.m. - 6:00 p.m. Logo shop open
  • 5:30 p.m. - 6:00 p.m. Cocktail reception
  • 6:00 p.m. - 9:00 p.m. Dinner and 80's/90's Dance Party
  • 9:00 p.m. - 12:00 a.m. Karaoke


  • 7:30 a.m. - 8:45 a.m. Breakfast
  • 7:30 a.m. - 9:00 a.m. Logo shop open
  • 9:00 a.m. - 9:15 a.m. Opening comments
  • 9:15 a.m. - 10:30 a.m. Senior officer general session
  • 10:30 a.m. - 11:00 a.m. CEO closing comments & grand prize drawing
  • 11:00 a.m. - 12:00 p.m. Box lunch
  • 11:00 a.m. - 12:00 p.m. Logo shop open
⚓ Anchor: Speakers

Meet Our Speakers

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Kelly Donahue-Piro

As Founder and President of insurance consulting and training firm Agency Performance Partners, for more than a decade Kelly Donahue-Piro has been inspiring clients and conference attendees alike to be “Ridiculously Amazing.” An empathetic visionary, Kelly sees herself and her team not just as expert advisors but as a “BFF” to agency owners, coming alongside with an arm around the shoulder when times are tough and a round of high-fives when success rolls in. Kelly’s professional journey began with a degree in Relationship Marketing from Bentley University in 2003, and she hasn’t hit pause since, serving—among other roles—as Vice President in charge of Client Services for an insurance digital marketing firm once named among America’s fastest growing companies by Inc Magazine. Since 2014 she has helmed Agency Performance Partners and traveled the U.S. and Canada as a highly sought-after speaker empowering insurance agents to face change with a can-do attitude and a growth mindset.

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Harriet Turk

For more than 25 years, Harriet Turk has blazed a trail helping leaders, students, and organizations discover how to reach their full potential and be more successful. Harriet's professional experience over the last two decades in the worlds of education and business are incredibly unique and unmatched. In the pharmaceutical industry, as Rookie of the Year and Top Sales Performer multiple times, Harriet developed and solidified her expertise in sales, customer service, and developing programs to increase employee loyalty. In the education sector, Harriet developed and implemented multi-million dollar programs for local and state level educational systems as the Youth Programs Coordinator for the Mississippi Governor’s Office of Highway Safety. Today, Harriet is a sought-after speaker, consultant, and coach. Harriet is a great choice for businesses, nonprofits, leaders, sales teams, and boards looking for coaching and consulting on organizational loyalty, customer service, product or program development, employee performance, and well-being.

Meet Our Emcees

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Travis Cormier

Travis is looking forward to welcoming attendees back to the Summit this year, as he kicks off his fourth year emceeing. Travis joined Auto-Owners in 2014 as a business analyst in corporate web services. As a member of that team in the marketing and sales division, he has worked on the online access for customers, the Auto-Owners’ website, the agency portal, as well as other projects. In his current role as a manager in user experience, he is passionate about guiding marketing and sales projects to maximize value and create a positive user experience for our agencies. Travis enjoys spending time with his family, especially at the lake on a beautiful Michigan summer day.

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Trevor Mahoney

Trevor is thrilled to be able to spend time with all of you and looks forward to meeting new attendees! This is his fourth year emceeing the A-O Summit with Travis Cormier! Prior to his role as emcee, he's played a big part in this event for several years. Trevor is a director in marketing & sales overseeing corporate marketing, co-op advertising, brand management and media services. He began his career in 2004 as an associate underwriter in the South Central Lansing branch. He moved to Mesa, Arizona on a 110 degree day, in July of 2006 where he was a commercial underwriter for Utah. Then, in 2018, he accepted a role as a marketing representative in Arizona. His territory covered all of the East Valley of Phoenix and the entirety of Northern Arizona. In his free time, Trevor coaches baseball, basketball, and football. When he isn't involved in weekend sports, Trevor, his wife, and their two sons enjoy taking trips in their camper.

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John Shaver

John is looking forward to welcoming attendees to the Summit for the very first time as an emcee this year. John joined Auto-Owners in 2003 as a personal lines underwriting intern in our West Michigan region. He has also spent time in various capacities in the Mesa, Fargo, Missouri and Traverse City regions. In his current role as a director in marketing & sales overseeing regional operations, he is responsible for supporting our regional leaders and marketing representatives so that they can effectively help your agencies grow with Auto-Owners. John enjoys spending time with his family, and is an avid sports fan. He is especially passionate about our local Michigan teams!

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Kameko Stevens

Kameko is excited to join the Summit this year, this too will be her first year emceeing. Kameko joined Auto-Owners in 2016 as a Life Underwriter and is currently serving as a manager within the same department. Kameko might look familiar to you as she has participated in past Summits representing Life breakout sessions however she is eager to emcee and interact with all of our agency partners. Kameko values relationship building and guiding teammates whether internal to the company or external partners. In her free time, she loves to bake, listen to true crime and play with her daughter who recently celebrated her 1st birthday.

⚓ Anchor: FAQ
A-O Summit Frequently Asked Questions
What classes/activities do I have to sign up for and when does registration begin?

There will be breakout sessions and optional activities during the Summit. Signing up for the activities are required and can be completed on the A-O Summit registration site. Sign up is not necessary for breakout sessions. Online registration begins June 3, 2024.

Are meals provided? How do I note any special dietary needs?

Yes. Breakfast, lunch and dinner will be provided by the hotel.  During registration, you can sign up for meals and tell us about any dietary restrictions.

Is there a cost associated with the convention?

The convention itself has no cost. However, you are responsible for the cost of your transportation to and from the convention, and the hotel stay. A cancellation fee of $250 may be applied to the agency statement if an agency employee registers for this event, but cancels within 14 days of the event. This fee may be waived if the registrant(s) notifies Auto-Owners of their cancellation and receives written authorization from Auto-Owners of the fee being waived. For cancellation requests, please email

Where is the location of the A-O Summit?

The Auto-Owners Summit will be held at the Crowne Plaza Lansing West hotel in Lansing, Michigan, adjacent to the Auto-Owners home office.

How do I book a room with the hotel?

Contact the hotel directly for a room reservation or book online using this link for week 1 and this link for week 2. You are responsible for obtaining your own hotel room. Registering will not automatically reserve a room for you.

Can I bring a friend/spouse?

Yes, you may bring a friend to stay with you at the hotel. However, they will not be able to participate in the AO Summit activities or events.

What should I wear?

The event is business casual. We recommend bringing a jacket in case the meeting rooms are chilly. Bring your walking shoes if you would like to enjoy the walking path at home office.

Do we have to attend all sessions?

You’re not required to attend all sessions, but we encourage you to attend as many as possible to enjoy the full experience of the Summit.

⚓ Anchor: Program
⚓ Anchor: Questions


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