• 7:30 a.m. - 9:00 a.m. Registration/breakfast buffet
• 8:00 a.m. - 9:00 a.m.  Logo Shop open
• 9:00 a.m. - 9:30 a.m. Opening comments
• 9:30 a.m. - 11:15 a.m. Guest Speaker
• 11:15 a.m. - 12:30 p.m. Lunch
• 11:15 a.m. - 12:30 p.m. Logo Shop open
• 12:30 p.m. - 4:25 p.m. Breakout sessions
• 5:00 p.m. - 9:00 p.m. Dinner and Activities at AO South Campus
• 7:30 p.m. - 9:00 p.m. Shuttles back to the Hotel
• 9:00 p.m. - 12:00 a.m. Karaoke

• 7:30 a.m. - 9:00 a.m. Breakfast
• 8:00 a.m. - 9:00 a.m. Logo Shop open
• 9:00 a.m. - 9:15 a.m. Opening comments
• 9:15 a.m. - 11:15 a.m. Networking Activity
• 11:15 a.m. - 12:30 p.m. Lunch
• 11:15 a.m. - 12:30 p.m. Logo Shop open
• 12:30 p.m. - 4:25 p.m. Roundtables
• 4:00 p.m. - 5:00 p.m. Optional evening activity: mixology
• 4:00 p.m. - 6:00 p.m. Logo Shop open
• 5:30 p.m. - 9:00 p.m. Dinner and Hawaiian Dance Party
• 9:00 p.m. - 12:00 a.m. Karaoke

• 7:30 a.m. - 8:30 a.m. Logo Shop open
• 8:30 a.m. - 8:50 a.m. Sit down Farewell Breakfast
• 8:50 a.m. - 9:05 a.m. Connect and Reflect
• 9:05 a.m. - 9:30 a.m. Closing Comments and Grand Prize Drawing
• 9:30 a.m. - 10:30 a.m. Logo Shop open

Yes. Breakfast, lunch and dinner will be provided by the hotel.  During registration, you can sign up for meals and tell us about any dietary restrictions.

The convention itself has no cost. However, you are responsible for the cost of your transportation to and from the convention, and the hotel stay. A cancellation fee of $250 may be applied to the agency statement if an agency employee registers for this event, but cancels within 14 days of the event. This fee may be waived if the registrant(s) notifies Auto-Owners of their cancellation and receives written authorization from Auto-Owners of the fee being waived. For cancellation requests, please email AOSummit@aoins.com.

The Auto-Owners Summit will be held at the Crowne Plaza Lansing West hotel in Lansing, Michigan, adjacent to the Auto-Owners home office.

Contact the hotel directly for a room reservation or book online using this code XSU for week 1 or USU for week 2 or book online using this link for week 1 and this link for week 2. You are responsible for obtaining your own hotel room. Registering will not automatically reserve a room for you.

Yes. If you do not have the credit card used when booking your room, you will need to have a signed authorization form found here, to be able to complete the charge when you arrive.

Yes, you may bring a friend to stay with you at the hotel. However, they will not be able to participate in the AO Summit activities or events.

The event is business casual. We recommend bringing a jacket in case the meeting rooms are chilly. Bring your walking shoes if you would like to enjoy the walking path at home office.

You’re not required to attend all sessions, but we encourage you to attend as many as possible to enjoy the full experience of the Summit.